INFORMATION WE COLLECT
We may collect information you provide directly to us, including your name, email address, phone number, account information, property information, messages, enquiries, and other information you submit through Trace.
We may also collect technical information when you use the platform, such as device information, browser type, IP address, pages visited, and information about how you interact with our services.
HOW WE USE YOUR INFORMATION
We use personal information to provide and improve Trace, create and manage accounts, display and manage property listings, facilitate communication between users, provide customer support, maintain platform security, prevent fraud and abuse, and send important service-related communications.
Where required, we may also use information to comply with legal and regulatory obligations.
GOOGLE SERVICES
Trace may allow users to sign in using Google or may use Google services to provide certain platform functions. When you choose to use these features, we may receive information authorized by you, such as your name and email address.
Our use of information received from Google APIs is limited to providing and supporting the relevant Trace services.
SHARING OF INFORMATION
We do not sell your personal information.
We may share information when necessary to operate the platform, provide services you request, work with trusted service providers, comply with applicable law, protect users and the platform, or respond to valid legal requests.
Information intentionally included in public property listings may be visible to other users of Trace.
DATA SECURITY
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based service can guarantee absolute security.
DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
YOUR CHOICES AND RIGHTS
Depending on applicable law, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of certain personal information.
You may also choose not to provide certain information, although this may prevent you from using some Trace features.
COOKIES AND SIMILAR TECHNOLOGIES
Trace may use cookies and similar technologies to maintain sessions, remember preferences, improve platform functionality, understand usage, and help keep accounts secure.
THIRD-PARTY SERVICES
Trace may rely on third-party technology and infrastructure providers to operate parts of the platform. Their handling of information may also be governed by their respective privacy policies.
CHILDREN'S PRIVACY
Trace is not intended for children who are not legally permitted to use the service. We do not knowingly collect personal information from children in violation of applicable law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy as Trace and its services evolve. When changes are made, we may update the date shown at the top of this page.
CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Trace through the contact information provided on o